GSA – FAQ

Operation

What occurs in the event of a GSA service failure?

In the event of a service or server failure, existing blocked sessions will remain blocked. However, new sessions will not undergo analysis and blocking. Other than this, there will be no impact on the firewall’s operation.

How do I uninstall the GSA service?

To uninstall the service from the Windows server, follow standard uninstallation procedures. Additionally, to unblock sessions in the firewall that were blocked by GSA, remove all ‘shun’ lines from the firewall configuration.

Ordering

What does the price include?

When purchasing the newest version, you are granted the freedom to utilize it within your company for the agreed-upon use case indefinitely. However, it’s important to note that any changes in prerequisites or compatibility that may cause the software to cease functioning are considered your responsibility. The price is set to accommodate this aspect..

How can I upgrade to a new release?

If there comes a new release there will be an upgrade price to get the new release. You must install the new release your self.

Roadmap

I have a feature request. Can you help?

Feel free to reach out to your Conscia account team or through the community forum. We can’t promise that we have the resources available to provide the feature but we sure will try. If we are able to provide your feature you will pay for the hours spend and receive the new release at no cost.